Ryanair partnering with Google's AI to provide its customer services
· Source: thejournal.ie
In short
Ryanair has announced a five-year AI partnership with Google Cloud to support its growth to 300 million passengers per annum by 2034. The deal will deploy Google Workspace and Gemini Enterprise across the airline's 35,000 employees to automate decision-making, optimize flight crew logistics, and improve customer service. The partnership also aims to provide multi-cloud resilience to ensure critical airline services continue running without interruption.
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Tags: artificial intelligence, aviation, customer service, automation, Google Cloud, Ryanair