C.H. Robinson rolls out AI agent to address LTL classification overhaul
· Source: scmr.com
In short
C.H. Robinson has introduced an AI agent to automate freight classification in response to new National Motor Freight Traffic Association (NMFTA) rules shifting from commodity-based to density-based freight. The AI agent helps shippers comply with the updated requirements, reducing manual effort and improving accuracy. The system currently processes 2,000 LTL orders daily, saving over 300 hours per day and increasing automation from 50% to 75% of LTL orders.
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In the issue of week 25, 2025: Agentic AI and Ecosystem Collaboration Drive Supply Chain Transformation
Tags: freight, automation, logistics, AI, shipping, LTL