AI email agents are becoming the new front door for freight, and warehouse control systems are next in line
· Source: marketscale.com
In short
C.H. Robinson is increasingly using AI email agents to automatically respond to freight quote requests within seconds, a process the company's CTO says handles 'hundreds of thousands' of quote-request emails. The article also examines how warehouse control systems are emerging as the central orchestration layer for mixed automation, and how uptime and maintenance become critical constraints as commercial workflows accelerate. Practical guidance is offered for procurement and transportation teams to pressure-test their technology stacks ahead of the next contracting cycle.
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In the issue of week 35, 2026: Agentic AI and Vision Tech Drive Real-Time Execution Gains in Supply Chains
Tags: AI agents, freight, automation, warehouse, email