How AI and robotics are transforming reverse logistics
· Source: roboticsandautomationnews.com
In short
As global ecommerce volumes rise, retailers face a second supply chain running in reverse that most warehouses were never built to handle. The article argues that pairing AI-driven decisioning — computer vision and machine learning for inspecting, grading and routing returned items — with mobile robots and swarm intelligence for physical execution can make returns faster, more consistent and finally measurable. It also highlights that human work shifts toward exception handling, and cites research from Bain, the WEF, the University of Cambridge and Gartner on circularity and robotic warehouse fleets.
Read Original Article — Read the full article on the publisher’s site.
In the issue of week 40, 2026: Supply Chain AI Advances, but Data, Governance and Capacity Set the Pace
Tags: reverse-logistics, robotics, warehouse, automation, ecommerce, returns