The Importance of Human-Centric AI in Supply Chain and Logistics
· Source: supplychainbrain.com
In short
As AI expands across industries, a human-centric approach is critical for successful implementation in supply chain and logistics. A Pew Research poll shows 50% of Americans are more concerned than excited about AI, and an MIT study found 95% of generative AI trials yielded little ROI, highlighting the need for decision support over full autonomy. The article advocates for transparent, ethical AI systems that enhance human workers rather than replace them, focusing on tool interaction and human oversight.
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In the issue of week 19, 2026: AI-Driven Platforms Boost Resiliency and Efficiency Across Global Supply Chains
Tags: human-centric, AI, supply chain, logistics, decision support, transparency