Alibaba to integrate AI into Taobao shopping experience
· Source: chinadaily.com.cn
In short
Alibaba Group is set to fully integrate its AI model Qwen with Taobao, enabling users to shop through conversational AI rather than traditional keyword searches. The integration will give Qwen access to over 4 billion products and a dedicated skills library to automate logistics, refunds, delivery tracking, and customer disputes. Nearly 140 million users have already tested AI shopping features as Chinese tech firms increasingly embed AI into consumer services.
Read Original Article — Read the full article on the publisher’s site.
In the issue of week 19, 2026: AI-Driven Platforms Boost Resiliency and Efficiency Across Global Supply Chains
Tags: Alibaba, AI, e-commerce, logistics, shopping, chatbot