C.H. Robinson will use AI agents to classify LTL freight
· Source: freightwaves.com
In short
Global logistics provider C.H. Robinson has introduced an AI agent to automate the classification of less-than-truckload (LTL) freight, addressing challenges posed by the upcoming changes in the National Motor Freight Classification (NMFC) system. The AI tool simplifies the traditionally manual process by evaluating density, handling, liability, and stowability, reducing errors and speeding up order processing. This innovation has already increased automation to over 75% of LTL orders, significantly improving efficiency for small-to-medium businesses.
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Tags: logistics, automation, freight, AI, LTL, classification