How DHL Express is powering digital-first logistics in India
· Source: expresscomputer.in
In short
DHL Express India is leveraging digital innovation, AI, and cloud technologies to transform logistics into a data-driven, customer-centric industry. In an interview, VP of IT Prasad Dhumal details how the company balances global standardisation with local agility, enhances shipment transparency, and integrates AI across customer service and internal operations. The article underscores DHL's strategic shift from a logistics provider to a technology-led organisation.
Read Original Article — Read the full article on the publisher’s site.
In the issue of week 19, 2026: AI-Driven Platforms Boost Resiliency and Efficiency Across Global Supply Chains
Tags: logistics, digital transformation, AI, cloud, cybersecurity, supply chain