C.H. Robinson Launches an AI Agent to Help Shippers Adapt to the New National System for Classifying LTL Freight
· Source: businesswire.com
In short
C.H. Robinson has developed an AI agent to automate the classification of less-than-truckload (LTL) freight according to the new National Motor Freight Classification (NMFC) system effective July 19, 2025. The agent processes emailed shipping tenders, determining correct freight classes in seconds, which previously took manual workers over 10 minutes per shipment. This innovation has increased LTL order automation to over 75%, saving over 300 hours daily and accelerating freight movement for customers.
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In the issue of week 38, 2025: Agentic AI Drives Autonomous Supply Chains with Measurable Cost and Speed Gains
Tags: automation, logistics, freight, LTL, classification, AI