IPO-Bound Fusion CX Bets Big On AI-Enabled Services And Data Infrastructure Business
· Source: tripurastarnews.com
In short
Fusion CX, an IPO-bound BPM and customer experience company, is expanding its AI-enabled services and data infrastructure business, expecting this segment to grow from 10 per cent to 25 per cent of total turnover within 12-18 months. Through its Omind subsidiary, the company offers CX platforms (MindVoice, MindSpeech, AI QMS Arya), AI model training data via Annotera.ai and robotics training data via Roborax.ai, including teleoperation and LiDAR data for logistics robots. Fusion CX, which grew at nearly 28 per cent CAGR over three years, operates 40 delivery centres in 13 countries and plans an ₹800-1,000 crore IPO in October.
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In the issue of week 40, 2026: Supply Chain AI Advances, but Data, Governance and Capacity Set the Pace
Tags: AI data, annotation, customer experience, robotics, BPO, IPO