Retailers lag on AI as leaders widen performance gap
· Source: itbrief.co.uk
In short
A global study by Anaplan, Incisiv and World Retail Congress reveals a widening performance gap between AI-adopting retail leaders and the broader sector. Leaders achieve 71% full-price sell-through versus a 57% industry average, while a majority of retailers report annual sales losses of 3% or more due to slow demand response. Despite 85% of executives rating AI as critical, deployment remains low, with only 31% using AI in demand forecasting and minimal workforce AI training.
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In the issue of week 18, 2026: Agentic AI and Physical Automation Drive Supply Chain Breakthroughs
Tags: retail, demand forecasting, supply chain, AI adoption, inventory, decision-making