Inside CH Robinson's AI Shipping Classification Agent Launch
· Source: supplychaindigital.com
In short
C.H. Robinson is launching a new AI agent to automate freight classification for less-than-truckload (LTL) shipments, addressing challenges posed by the upcoming overhaul of the National Motor Freight Classification system. The AI agent reduces processing time from 10 minutes per shipment to just seconds, saving over 300 hours daily and increasing automation of LTL orders from 50% to over 75%. The tool is particularly beneficial for small-to-medium businesses that rely heavily on email for shipment requests.
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In the issue of week 25, 2025: Agentic AI and Ecosystem Collaboration Drive Supply Chain Transformation
Tags: logistics, automation, freight, shipping, AI, LTL