Agentic AI: How Businesses are Using Autonomous AI Agents at Scale
· Source: analyticsinsight.net
In short
Businesses are moving agentic AI beyond chatbots and pilots, deploying autonomous agents that reason, use tools and execute tasks across customer service, IT operations, software development and manufacturing. Examples such as Air India's AI.g handling 40,000 daily queries and Tata Steel's 300+ specialised agents show operational traction, while surveys point to reliability, security, quality and human oversight as the main barriers to enterprise-wide scale.
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In the issue of week 40, 2026: Supply Chain AI Advances, but Data, Governance and Capacity Set the Pace
Tags: agentic ai, supply chain, inventory, manufacturing, automation, customer service