What Work IQ Means for Dynamics 365 Finance and Supply Chain Customers
· Source: cloudwars.com
In short
Microsoft's new Work IQ documentation extends Copilot and agent capabilities from Microsoft 365 into business applications, giving agents business-aware context on data, processes and operations. For Dynamics 365 Finance and Supply Chain Management customers, the preview currently supports Sales, Customer Service and Power Apps, with Finance and Operations apps arriving in late October and not yet intended for production. The article argues ERP buyers should add a fourth selection criterion — how well a system serves as a foundation for agents — and prepare now by reviewing licensing, enablement and documenting processes as reusable business skills.
Read Original Article — Read the full article on the publisher’s site.
In the issue of week 40, 2026: Supply Chain AI Advances, but Data, Governance and Capacity Set the Pace
Tags: supply chain, ERP, agents, Microsoft, Copilot, automation