XAI Can Transform India’s FMCG Chain But Scaling Is Proving to Be Hard
· Source: thecore.in
In short
India’s largest FMCG companies are embedding AI into supply chains, distribution and retail — HUL’s Shikhar app reaches 1.4 million kirana stores with AI stock recommendations and Colgate’s Smile Stores covers 1.7 million outlets with predictive assortment and shelf-image recognition. Yet experts estimate only 20–35% of claimed AI activity is genuinely operational, and smaller manufacturers still run on notebooks, with personalisation and cashierless retail cited as hype outpacing returns.
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In the issue of week 40, 2026: Supply Chain AI Advances, but Data, Governance and Capacity Set the Pace
Tags: fmcg, supply chain, forecasting, retail, kirana, replenishment