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Are AI Agents coming for your job? What business leaders say about the future of work

· Source: livemint.com

In short

Business leaders from Salesforce India, Safexpress and Orra Fine Jewellery discuss how autonomous AI agents are being deployed across logistics, retail and jewellery, stressing that data infrastructure must come before automation. Safexpress uses AI for route optimisation, scheduling and a warehouse digital twin with computer vision for damage detection, while CaratLane's former co-founder describes AI estimating gold weight and pricing for custom orders. The panel concludes that companies must define clear decision boundaries, error costs and human review points rather than automating every task.

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In the issue of week 40, 2026: Supply Chain AI Advances, but Data, Governance and Capacity Set the Pace

Tags: logistics, ai agents, automation, route optimization, warehouse, workforce

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